Who we are
Our website address is: fix-it-windows.co.uk
What personal data we collect and why we collect it
We collect information from our contact form such as your name, telephone number, email address and location so that we can respond to your enquiries. If we have provided you you with a quotation as a result of an enquiry, we will keep this data for 2 years so that we can refer back to it.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We collect anonymous data with regards to any visitors to the website such as geographic location, device used to access the website and length of time spent on the website. This information is held by Google.
Who we share your data with
We use Christchurch Accountants to keep our accounting records and they will keep a record of some of your data for legal purposes.
How long we retain your data
We will retain your data for two years if we have provide a quote, so that we can refer back to it if decide to not go ahead with any work quoted but then change your mind. We will keep your data for a period of ten years if we have provided a service to you because in many instances we provide a ten year guarantee for our work. We will inform you when we carry out any work of the length of guarantee.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can request to have a copy of your data and you also have the right to have it amended if it is incorrect.
Where we send your data
Contact forms may be checked through an automated spam detection service.
How we protect your data
Your data is kept on computers that are password protected and kept locked in our offices. Paper copies of your data are kept in a locked office in filing cabinets.
What data breach procedures we have in place
We will inform the ICO of any data breaches and review our security processes if there is a data breach.
Call Us On: 01202 659999
Fix-it Windows & Door Repairs Co. Ltd.
78 Wareham Road
Or use the Contact Form to send us a message